Privacy statement

Introduction
This statement applies to all products and services provided by CVO Group.
CVO Group with its registered office in the Netherlands, Spain and Portugal, is responsible for the processing of personal data as mentioned in this privacy statement.

Personal data we process
CVO Group processes your personal data because you use our services and/or because you have provided it to us. Data which CVO Group may need from you or is necessary with regard to the objectives as listed below and that CVO Group in any case and at least processes include:

  • Initials and surname
  • Company name
  • Address details (consisting of street name, house number and ZIP code)
  • Telephone number (mobile or fixed line)
  • E-mail address
  • Bank details
Does CVO Group also process special personal data?
Special personal data concerns sensitive data, for example about your health or a criminal record, ethnical data or data concerning race. CVO Group does not process special personal data.

Why we need data
As soon as you have entered into an agreement with CVO Group, we want to be of service to you in the best possible way. We will therefore use your data for the following objectives:

  • To call or e-mail you if the performance of our services requires it.
  • To inform you about changes in our services and products.
  • In order to deliver products and services to you.
  • If we are legally obliged there to, like data we need for our tax declaration.
  • Data can also be used for promotional or marketing purposes that relate to the type of services provision by CVO Group. For example, in order to inform you through our newsletter about a new activity of CVO Group. If you do not want to receive our newsletter, you can click on the button ‘deregister’ at the end of the newsletter.
We can solely use your data for any other objective than originally intended, if both objectives are closely related.

Which rules apply to the processing of personal data?
In the processing of personal data, CVO Group is bound by applicable laws and legislation and keeps up to date with relevant developments. In this meaning CVO Group retains the right to change the privacy statement in order to link the text to the latest state of affairs, as mentioned at the end of the privacy statement.

How long do we save data?
CVO Group will save your data no longer than strictly necessary and in order to put into practice the objectives for which your data was collected.

Sharing with others/provision of data to third parties
CVO Group does not sell your data to third parties and only provides it when absolutely necessary to perform our agreement with you or if it complies with a legal obligation. We enter into agreements with processing agents to ensure a similar level of security and confidentiality of your data.

Record of website visits (public section)
CVO Group does not use cookies.

View, change or delete data
Naturally, you always have the possibility to view, correct or delete all personal data known to us. Hereto you can send a specified request to office@cvo-group.com.

Security
CVO Group places great store to the security and protection of your personal data. CVO Group has installed fitting technical and organisational measures to secure your personal data and protect it against loss, change, abuse or any (other) form of wrongful processing. Each person, who has access to personal data at CVO Group and/or processes it, is obliged to non-disclosure of this data, in as far as applicable laws and legislation do not stipulate differently. In case CVO Group uses third parties, CVO Group will set up agreements in relation to the necessary security measures within the scope of the protection of personal data. If the impression exists that your personal data is insufficiently protected or indications of abuse are present, please contact us.

Your rights with regard to privacy
When you request a viewing, correction, placement or deletion of your personal data, CVO Group will inform you within five days. You can submit this request through an e-mail to office@cvo-group.com.

Questions
For questions or remarks about the processing of your personal data and this Privacy Statement, you can contact us through an e-mail to office@cvo-group.com

This privacy statement was drawn up on May 25th, 2018.

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